The challenge
Policyholders, internal teams and distribution partners needed access to different parts of the same insurance process. The platform had to connect these experiences without fragmenting policy information.
A customer app, public website and internal platform sharing the same policy information, with APIs for distribution partners.
GIC / PROJECT OVERVIEWPolicyholders, internal teams and distribution partners needed access to different parts of the same insurance process. The platform had to connect these experiences without fragmenting policy information.
The team developed a customer website, a mobile application and an internal management platform. Partner APIs support product distribution, with integrations into the national insurance lookup portal and the insurer’s digital channels.
Customers and partners can reach the services they need, while the insurer manages policies from the operational platform behind them.
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